These services are primarily voice-based services. “Customer is King” in every business and businesses should ensure that their customers are happy all the time. Most of the time customers are satisfied if their problems are heard. It’s important to set up communication platform in place to avoid disconnects with the customers. Communication platform should be designed to receive calls and to call out customers.
We at Spice Global Solutions offer inbound, outbound, Email and chat and blended Solutions to our clients. We do provide technical support and 24x7 help desk services. Call Centre Services can help businesses to stay connected with their customers through inbound and outbound.
Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. In short, the process of outsourcing specific business functions to third party is called Business Process Outsourcing. Business can outsource the core and non-core business functions to a third party to reduce cost on overheads, get specialized services.
The usual practice by companies are to outsource operations, back office clerical activities, Accounting functions, HR functions, Sales & Marketing, Customer support, IT support services, Procurement etc.
The Business Process Outsourcing companies can provide flexibility in terms of deliverables, costs, meeting deadlines and implementing technological advancements.
Data Management is a critical activity in an organization. With the proper use of data businesses can identify the weak links, leverage on strong points and focus on essentials. It’s a time consuming activity and needs to be accurate. So many organizations outsource their Data processing and management activities. Our goal is to be the trusted, strategic ally of our customers to provide quality IT services and solutions
We all aware that internet plays the major role in today’s technological world. And obviously it has become the major source for every business. Each and every business has got a website to widen their presence all over the globe in order to gain more online customers. Knowing the necessity and importance, Spice Global Solutions offers the best web solutions for your business. With our highly skilled technical professionals, we provide the best and complete web solutions for your business. We do designing, hosting, promotion and also site maintenance. We develop websites that ignites your business.
• Website Design – It encompasses many different skills and disciplines which we assure you in the production and maintenance of websites.
• Website Maintenance – Our website maintenance program ensure that your site is always current and your project stays within budget. We include all the services you require in order to ensure both the short and long-term success of your online marketing.
• Logo Designing – We offer expertise and unique designing in Logo to make up to your 100% satisfaction
• Graphic Designing – We offer designs that to be experienced in an instant is the easiest way to recognize.
Digital marketing is the marketing of products or services using digital technologies, mainly on the Internet, but also including mobile phones, display advertising, and any other digital medium.
The digital marketing provide by Spice Global Business Solutions not only allows for brands to market their products and services, but also allows for online customer support through 24/7 services to make customers feel supported and valued. Digital marketing is an increased advantage for brands and businesses.
• Social Media Marketing
• Search Engine Optimization
• Search Engine Marketing
• Content Marketing
• Data – driven marketing
• E-Commerce Marketing
• E-Mail Direct Marketing
• Display Advertising
Project is a unique, transient endeavour, undertaken to achieve planned objectives, which could be defined in terms of outputs, outcomes or benefits. Thus we believe that project is unique in that it is not a routine operations but a specific set of operations designed to accomplish a singular goal.
Our services include project management training, consulting, project office development, and custom project management solutions.
We offer services to the following industries :
o Information Technology
o Financial & Insurance